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Versa 2 won't turn on or charge after interrupted update

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‎08-12-2024 00:18

‎08-12-2024 00:18

Hi all,

My fitbit recommended me to update my device, so I did. Because the update wasn't making any progress, I cancelled it. Now my fitbit won't turn back on again or charge (even after putting it on the charger overnight).

My fitbit was 80% charged prior to installing the update. I clicked on installing the update through Bluetooth in the app, and the update went through to my fitbit. After the update was about 3/4 done and my fitbit got turned off to restart, the update bar didn't progress further and my fitbit hasn't responded since.

Anyone got any advice on what to do?

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