04-22-2021
14:43
- last edited on
04-23-2021
05:59
by
MarreFitbit
04-22-2021
14:43
- last edited on
04-23-2021
05:59
by
MarreFitbit
I have charged my versa 2 for 2 straight days and it won’t turn on even though I’ve tried holding down the button for 2 minutes
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
04-23-2021 06:06 - edited 09-04-2023 05:48
04-23-2021 06:06 - edited 09-04-2023 05:48
Hi there, @Mucheal. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out.
Did your Versa 2 vibrate while you tried performing the restart? If it didn't, I'd suggest trying the below steps:
If the above steps don't work, I'd suggest performing a restart by following the steps below (please remove your Versa 2 from your phone's Bluetooth before performing this step):
You can follow the steps to set up the device after that: How do I set up my Fitbit device?
Take into consideration that a factory reset deletes any stored data, which includes all data that hasn't synced to your Fitbit account and your applications, alarms, etc.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
04-22-2021 22:54
04-23-2021 06:06 - edited 09-04-2023 05:48
04-23-2021 06:06 - edited 09-04-2023 05:48
Hi there, @Mucheal. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out.
Did your Versa 2 vibrate while you tried performing the restart? If it didn't, I'd suggest trying the below steps:
If the above steps don't work, I'd suggest performing a restart by following the steps below (please remove your Versa 2 from your phone's Bluetooth before performing this step):
You can follow the steps to set up the device after that: How do I set up my Fitbit device?
Take into consideration that a factory reset deletes any stored data, which includes all data that hasn't synced to your Fitbit account and your applications, alarms, etc.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...