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Versa 2 won't turn on or charge

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‎07-03-2021 10:07 - last edited on ‎07-05-2021 14:33 by Fitbit Moderator

‎07-03-2021 10:07 - last edited on ‎07-05-2021 14:33 by Fitbit Moderator

My fitbit stopped working the other day. I thought it died, but charging and restarting didn't help. 

 

 

 

Moderator Edit: Clarified subject

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‎07-05-2021 14:35 - edited ‎03-20-2024 06:19

‎07-05-2021 14:35 - edited ‎03-20-2024 06:19

Hi there, @Stephanie510. Welcome to the Community Forums. We‘re taking into consideration your comments and sentiments with regards to our products and services.

I've seen you contacted our Support Team after posting here. If you have any questions regarding the outcome of your case, please feel free to update it so our team can continue assisting you. 

You can also check our warranty policies here for a better understanding of the information you were provided.

Maria | Community Moderator, Fitbit


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