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Versa 2 won't turn on or charge

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‎08-21-2021 20:41 - last edited on ‎08-22-2021 11:23 by

‎08-21-2021 20:41 - last edited on ‎08-22-2021 11:23 by

My Versa 2 has stopped working altogether. Won't turn on. Wont charge.

Nothing!?

 

 

Moderator edit: subject for clarity 

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4 REPLIES 4

‎08-22-2021 06:54

‎08-22-2021 06:54

If it won't charge, the battery will be flat and it won't turn on, so that is normal.

 

Try plugging the cable into a computer then connect the watch. If the computer recognises it it should be charging.

Author | ch, passion for improvement.

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‎08-22-2021 11:26 - last edited on ‎07-14-2024 10:55 by Fitbit Moderator

In response to Guy_

‎08-22-2021 11:26 - last edited on ‎07-14-2024 10:55 by Fitbit Moderator

Welcome to the Fitbit Community, @freewave85. It’s good to see you around and thank you for your help, @Guy_.  

@freewave85 Thanks for the details shared in your post. I understand how you are feeling. I was able to see that you have already contacted our Support team regarding this and that they were able to help you. Thank you for your time and efforts.

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎08-22-2021 11:59

In response to Guy_

‎08-22-2021 11:59

Thanks Guy.
Seems it's cactus. The wonderful people at Fitbit are sending a
replacement. 🤙
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‎08-22-2021 16:24 - last edited on ‎07-14-2024 10:56 by Fitbit Moderator

In response to freewave85

‎08-22-2021 16:24 - last edited on ‎07-14-2024 10:56 by Fitbit Moderator

Thank you for the update, @freewave85.

This is great news and I hope you continue enjoying the Fitbit experience. Let me invite you to visit our Health & Wellness board where you can share your experiences, make new friends and create your own topics.

Keep on visiting the forums!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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