04-07-2022 14:29 - last edited on 04-08-2022 05:11 by MarreFitbit
04-07-2022 14:29 - last edited on 04-08-2022 05:11 by MarreFitbit
Fitbit versa will not turn on. When I hold the bottom I get red (!)
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
04-08-2022 05:13 - edited 11-13-2023 04:27
04-08-2022 05:13 - edited 11-13-2023 04:27
Hi there, @Mamadog1. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.
Did your Versa 2 vibrate while you tried performing the restart? If it didn't, I'd suggest trying the below steps:
If the above steps don't work, I'd suggest performing a restart by following the steps below (please remove your Versa 2 from your phone's Bluetooth before performing this step):
You can follow the steps to set up the device after that: How do I set up my Fitbit device?
Take into consideration that a factory reset deletes any stored data, which includes all data that hasn't synced to your Fitbit account and your applications, alarms, etc.
Hope that helps.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
04-07-2022 22:53
04-08-2022 05:13 - edited 11-13-2023 04:27
04-08-2022 05:13 - edited 11-13-2023 04:27
Hi there, @Mamadog1. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.
Did your Versa 2 vibrate while you tried performing the restart? If it didn't, I'd suggest trying the below steps:
If the above steps don't work, I'd suggest performing a restart by following the steps below (please remove your Versa 2 from your phone's Bluetooth before performing this step):
You can follow the steps to set up the device after that: How do I set up my Fitbit device?
Take into consideration that a factory reset deletes any stored data, which includes all data that hasn't synced to your Fitbit account and your applications, alarms, etc.
Hope that helps.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
04-08-2022 05:18
04-08-2022 05:18
04-08-2022 05:37 - edited 07-17-2023 04:11
04-08-2022 05:37 - edited 07-17-2023 04:11
@Mamadog1 Awesome! I'm glad to hear that you managed to solve the issue. 🙂
I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...