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Versa 2 won't turn on or charge

My watch Fitbit versa 2 is not getting switched on neither it is getting charged

Moderator Edit: Clarified subject

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Hi there, @Adipal. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that your Versa 2 is not turning on nor charging. I understand your concern, I will do my best to help you with this!

By any chance, did you stop using your Versa 2 for a while? Please note that sometimes a Fitbit doesn’t seem to be charging when actually the issue is that it has become unresponsive (this can happen if the battery has been allowed to discharge completely). I'd recommend putting it on to charge on a charging wire and outlet known to be working.  Leave it on the charger for a good two hours, even if it doesn’t seem to be charging.  

When it has had two hours, try restarting your Versa 2. I would recommend trying this maybe twice in a row if a first try doesn’t work. Keep in mind that if your Versa 2 does not have enough battery it won't turn on. 

Maria | Community Moderator, Fitbit


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