Versa 2 won’t turn on or take a charge.

[Lakenectar]

I woke up this morning and my Versa 2 screen was black.  I can’t get the display to show anything. I held down the side button to reset it and it didn’t work.  I then tried placing it in the charger and it didn’t vibrate at all when I placed it in ACCURATELY.  I made sure the nodes matched up and tried different outlets.  I left it on the charger while I ate breakfast and all it did was get hot.  Also, the heart rate sensor lights on the back side don’t light up at all when I move it. I don’t have twitter and could not contact customer support as a result.  Please help.  I haven’t had this for even a year.

[SunsetRunner]

Phone Support:

Calling from US:

(877) 623-4997

Calling from Abroad (add +1, US Country Code)

+1 877 623-4997

Note:  Toll-free number from within America,

Costs can apply when calling from abroad (outside America).

Monday - Friday:

From 4am-8pm PST (US)

Weekend:

From 6am-5pm PST (US)

[Qsnover]

Uninstalling/reinstalling the app worked for me.  Once I did that my Fitbit powered up.