help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 won't turn on

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-29-2020 20:22 - last edited on ‎11-30-2020 12:16 by Fitbit Moderator

‎11-29-2020 20:22 - last edited on ‎11-30-2020 12:16 by Fitbit Moderator

I have a Versa 3 (4 months old) that started by being 40 minutes out then just stopped working and will not turn back on?  Any ideas?

 

Best Answer
0 Votes
2 REPLIES 2

‎11-30-2020 04:21

‎11-30-2020 04:21

Hi @Kero05 If restrating it a few times doesnt work then you will need to contact Customer Support 

Restart your tracker  

Fitbit Support  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer

‎11-30-2020 12:19 - edited ‎08-31-2023 12:12

In response to NellyG

‎11-30-2020 12:19 - edited ‎08-31-2023 12:12

Hi there @Kero05, welcome to the Community Forums. 

I've seen that you got in touch with our Support Team after posting here and they already helped you with your Versa 2 that was not turning on. If you need further assistance, please feel free to reach out to our team. 

I've moved your post to Other Versa Smartwatches for organization purposes. 

Thanks for your help @NellyG. 🙂

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes