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Versa 2 won't turn on

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‎09-24-2021 03:58 - last edited on ‎09-24-2021 06:02 by Fitbit Moderator

‎09-24-2021 03:58 - last edited on ‎09-24-2021 06:02 by Fitbit Moderator

My fitbit won’t turn on. No clock. Won’t sync. When I push the button is says sync to Alexa. Can’t change it

 

Moderator Edit: Clarified subject

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‎09-24-2021 07:05 - edited ‎06-08-2024 11:59

‎09-24-2021 07:05 - edited ‎06-08-2024 11:59

Hi there, @petram7070. Welcome to the Community Forums. 

Please restart your Versa 2 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎09-24-2021 07:05 - edited ‎06-08-2024 11:59

‎09-24-2021 07:05 - edited ‎06-08-2024 11:59

Hi there, @petram7070. Welcome to the Community Forums. 

Please restart your Versa 2 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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