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Versa 2 won't turn on

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‎01-15-2022 06:50 - last edited on ‎01-18-2022 07:22 by Fitbit Moderator

‎01-15-2022 06:50 - last edited on ‎01-18-2022 07:22 by Fitbit Moderator

A while back I started getting green lines and erroneous things on my screen. After several restarts it was less terrible and at least usable. Now the edges of the screens have slowly started bleeding with the top edge having and orange hue. 

Today the screen went completely blank and the versa 2 is completely unresponsive.

I've had the watch about 15 months and have avoided all water

Help

Please

 

Moderator Edit: Clarified subject

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‎01-18-2022 08:21 - edited ‎11-02-2023 03:31

‎01-18-2022 08:21 - edited ‎11-02-2023 03:31

Hi there, @Mdww82. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

I've seen you contacted our Support Team after posting here and they've already assisted you with this matter. If you still have any questions, please feel free to contact our team back so they can continue helping you.

Have a great day. 

Maria | Community Moderator, Fitbit


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