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Versa 2 won't turn on

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‎06-14-2023 10:33 - last edited on ‎06-15-2023 06:35 by Fitbit Moderator

‎06-14-2023 10:33 - last edited on ‎06-15-2023 06:35 by Fitbit Moderator

Screen flickers and then went blank. Can feel some vibration but now nothing. Help

Moderator Edit: Clarified subject

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‎06-15-2023 06:37

‎06-15-2023 06:37

Hi there, @Ritchie457. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 2. 

Please restart your Versa Lite as suggested here How do I restart my Fitbit device? If the restart doesn't work and your can confirm that your Versa 2 is syncing, try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎06-15-2023 06:37

‎06-15-2023 06:37

Hi there, @Ritchie457. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 2. 

Please restart your Versa Lite as suggested here How do I restart my Fitbit device? If the restart doesn't work and your can confirm that your Versa 2 is syncing, try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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