05-01-2025
05:21
- last edited on
05-02-2025
11:09
by
AndreaFitbit
05-01-2025
05:21
- last edited on
05-02-2025
11:09
by
AndreaFitbit
My versa 2 seems to have stopped working completely. It was charged to around 91% then screen went blank and it has died completely - it will not turn back on
05-02-2025 11:12
05-02-2025 11:12
Welcome to the Fitbit Community, @maisiebomb16. I'm sorry to hear that your Versa 2 completely stopped working. I'll be happy to assist.
Since your tracker is not turning on and it still has battery please restart your device with the instructions of help article: How do I restart my Fitbit device?
Does your watch vibrate when you press the button. Do the back lights turn on?