Versa 2 won't update and battery is draining quickly

[Archie62]

Have to charge every day and won’t update even though it says update available. Versa 2

Moderator Edit: Clarified subject

[Guy_]

Hi @Archie62  - to clear any residual problems try restarting both watch and phone, if you haven't already.

Installing a new firmware is unlikely to resolve the battery issue, and may be will make it worse.

First check which features are enabled which are using up the battery. As a guide check How to resolve the Major issues causing short battery life

Not all elements may apply to your watch but it's a good place to start.

If your watch is working fine otherwise and is resolved by managing features and settings stick with that version of firmware until you have consulted the forums for problems experienced by users who have updated the firmware.

[MarreFitbit]

Hi there, @Archie62. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2. I understand where your concern is coming from. @Guy_ Thanks for your help. 

I've seen you contacted our Support Team after posting here and they've already assisted you with this matter. If you have any questions or concerns regarding the outcome of your case, please feel free to contact them back. 

See you around.