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Versa 2 won't update nor connect to Wi-Fi

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‎03-14-2023 04:45 - last edited on ‎03-14-2023 06:32 by Fitbit Moderator

‎03-14-2023 04:45 - last edited on ‎03-14-2023 06:32 by Fitbit Moderator

Read many threads about this and I have tried every solution and spent many hours and my versa 2 will still not connect to Wi-Fi. I’ve had it plugged in charging, I’ve been stood next to my router and tried, I’ve restarted my router, I’ve turned everything else off that uses bluetooth and nothing, even turned Wi-Fi off on everything, nothing. It will not connect.

 

I have now come to accept this, as this is the second verse 2 I have had that refused to connect to my Wi-Fi. What I want to know is, how do I update my versa without Wi-Fi? Any advice appreciated. Thank you. 

 

 

Moderator Edit: Clarified subject

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‎03-14-2023 06:35 - edited ‎06-03-2023 11:24

‎03-14-2023 06:35 - edited ‎06-03-2023 11:24

Hello there, @wadey62. Thanks for stopping by in the Community Forums and trying to troubleshoot the issue with your Versa 2.

To better assist you, would you mind confirming that you've tried all troubleshooting steps provided in these two help articles Why won't my Fitbit watch connect to Wi-Fi? and Why can't I update my Fitbit device? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎03-14-2023 06:35 - edited ‎06-03-2023 11:24

‎03-14-2023 06:35 - edited ‎06-03-2023 11:24

Hello there, @wadey62. Thanks for stopping by in the Community Forums and trying to troubleshoot the issue with your Versa 2.

To better assist you, would you mind confirming that you've tried all troubleshooting steps provided in these two help articles Why won't my Fitbit watch connect to Wi-Fi? and Why can't I update my Fitbit device? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes