03-31-2023 01:40 - last edited on 03-31-2023 10:06 by MarreFitbit
03-31-2023 01:40 - last edited on 03-31-2023 10:06 by MarreFitbit
I traveled recently to a different timezone. My watch updated (Eventually), but now that I'm back home, I can't get my watch to reset to my timezone...
I've tried re-syncing it, waited for the battery to die and switch off before charging it with the hope that once it restarts it will adjust - but with no success
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
03-31-2023 10:07 - edited 06-17-2023 10:44
03-31-2023 10:07 - edited 06-17-2023 10:44
Hi there, @Landz @JeWee. Welcome to the Fitbit Community Forums. Thanks for trying to troubleshoot the issue with your Fitbit devices before reaching out.
As you have mentioned, your Fitbit device may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit device uses the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.
If you changed time zones and the time on your Fitbit device is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I change the time on my Fitbit device?
If none of the above works for your, I recommend changing your time zone to a completely different one, sync your device, put the correct time and sync again.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
03-31-2023 08:19
03-31-2023 08:19
Same. I've tried everything! Can someone please help?! TIA
03-31-2023 10:07 - edited 06-17-2023 10:44
03-31-2023 10:07 - edited 06-17-2023 10:44
Hi there, @Landz @JeWee. Welcome to the Fitbit Community Forums. Thanks for trying to troubleshoot the issue with your Fitbit devices before reaching out.
As you have mentioned, your Fitbit device may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit device uses the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.
If you changed time zones and the time on your Fitbit device is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I change the time on my Fitbit device?
If none of the above works for your, I recommend changing your time zone to a completely different one, sync your device, put the correct time and sync again.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...