Versa 2 won't update time after traveling

[MaryG-P]

I travelled across the country and the time is still my home province time. I have tried manually syncing, changing tie zone manually, restarting the Fitbit, turning off auto-time zone and syncing, changing from 12 to 24 hour time, changing the clock face and nothing has worked

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hello there, @MaryG-P. Thanks for stopping by in the Community Forums and trying to troubleshoot the issue with your Versa 2. I understand where your concern is coming from. 

Please keep in mind that your Fitbit device may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit device uses the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.

If by any chance you are running into syncing issues, see Why won't my Fitbit device sync? or if  you need to relink your watch, see How do I set up my Fitbit device? 

If none of the above works for your, I recommend changing your time zone to a completely different one, sync your device, put the correct time and sync again. 

Hope this helps.