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Versa 2 won't update to the latest firmware version

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‎12-04-2020 14:54 - last edited on ‎12-05-2020 05:33 by Fitbit Moderator

‎12-04-2020 14:54 - last edited on ‎12-05-2020 05:33 by Fitbit Moderator

Hi I got my Fitbit versa 2 a few days back. During the initial set up it tried to update to the latest version but somehow the update failed and I'm stuck on an older version now. I can't even change my clock face as it is requesting a more updated version. Please help

 

 

Moderator Edit: Clarified subject

 

 

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‎12-05-2020 05:35 - edited ‎10-10-2023 11:59

‎12-05-2020 05:35 - edited ‎10-10-2023 11:59

Hi there @Saurabh7791, welcome to the Community Forums. 

I've seen that you got in touch with our Support Team after posting here and they helped you with your inquiry about updating your new Versa 2 to the latest firmware update. If you need further assistance, please feel free to contact our team back. 

Maria | Community Moderator, Fitbit


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