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Versa 2 won't vibrate for messages

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‎01-27-2020 11:37 - last edited on ‎01-28-2020 06:42 by Fitbit Moderator

‎01-27-2020 11:37 - last edited on ‎01-28-2020 06:42 by Fitbit Moderator

my new Fitbit Versa 2 doesn't vibrate for message. I only know i have a message when I look at my phone even with notifications being set up for the Fitbit.

 

 

Moderator edit: updated subject for clarity

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‎01-27-2020 12:58

‎01-27-2020 12:58

Do you have Vibration turned on in settings?  Swipe left to settings, scroll down to Vibration and set it how you want it and then sync your tracker.

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‎01-28-2020 06:38

In response to SunsetRunner

‎01-28-2020 06:38

@SunsetRunner, welcome to our Fitbit Community! Regarding the vibration issue that your Fitbit Versa 2 is experiencing, I would like to follow up and would like to know if the issue persists or if it got resolved after following the steps that my friend @SunsetRunner shared.

 

In addition, try restarting your watch as described in this help article. This will refresh your Versa 2 internally. After this, monitor it and see if the issue gets fixed.

 

Keep @SunsetRunner and me posted on the outcome.

JuanJo | Community Moderator

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