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Versa 2 would not log skin temperature

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‎07-19-2022 07:19 - last edited on ‎07-20-2022 09:45 by Fitbit Moderator

‎07-19-2022 07:19 - last edited on ‎07-20-2022 09:45 by Fitbit Moderator

It's been month and 2 tickets open with fitbit support, but my versa2 still not logging in skin temp. I have tried all the troubleshooting options with no luck. 

 

If anyone can help it would be much appreciated!

 

 

Moderator edit: format. 

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4 REPLIES 4

‎07-20-2022 09:48

‎07-20-2022 09:48

Welcome to the Fitbit Community, @Anya73. Thanks for trying all the troubleshooting options in order to log skin temperature. 

 

I understand how frustrating this could be and would recommend to keep in touch with our team in order to get a resolution.

 

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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‎07-27-2022 18:03

In response to AndreaFitbit

‎07-27-2022 18:03

Has been any updates on this?
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‎07-28-2022 07:21

In response to Anya73

‎07-28-2022 07:21

Thanks for getting back to us and for sharing your query @Anya73.

 

Our team continues working to resolve it and hope to have a fix soon. Be sure to keep your Fitbit device and app up-to-date to ensure you receive the quickest resolution.

 

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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‎08-16-2022 13:01

In response to AndreaFitbit

‎08-16-2022 13:01

Any updates on this?
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