01-28-2021
	
		
		23:54
	
	
	
	
	
	
	
	
	
	
	
	
	
	
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		01-29-2021
	
		
		05:15
	
	
	
	
	
	
	
	
	
	
	
	
	
	
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			DavideFitbit
		
		
		
		
		
		
		
		
	
			
		
			
    
	
		
		
		01-28-2021
	
		
		23:54
	
	
	
	
	
	
	
	
	
	
	
	
	
	
 - last edited on 
    
	
		
		
		01-29-2021
	
		
		05:15
	
	
	
	
	
	
	
	
	
	
	
	
	
	
 by 
				
		
		
			DavideFitbit
		
		
		
		
		
		
		
		
	
			
		
I was wondering if anyone else was having the same problem. I love my Fitbit but may have to return it and get a different model. I have resorted to wearing the watch itself on the underside of my wrist instead of the top of my wrist. At first I though it might be the band so I bought a scrunchie band. But it is the backside of the Versa that’s making me break out.
Moderator edit: subject updated for clarity 
			
    
	
		
		
		01-29-2021
	
		
		05:13
	
	
	
	
	
	
	
	
	
	
	
	
	
	
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		12-20-2024
	
		
		08:35
	
	
	
	
	
	
	
	
	
	
	
	
	
	
 by 
				
		
		
			MarreFitbit
		
		
		
		
		
		
		
		
	
			
		
                                          Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team.  Learn more 
                              
			
    
	
		
		
		01-29-2021
	
		
		05:13
	
	
	
	
	
	
	
	
	
	
	
	
	
	
 - last edited on 
    
	
		
		
		12-20-2024
	
		
		08:35
	
	
	
	
	
	
	
	
	
	
	
	
	
	
 by 
				
		
		
			MarreFitbit
		
		
		
		
		
		
		
		
	
			
		
Hi, welcome to the Fitbit Community forums @fondagirl2012.
Thank you for sharing that you've been experiencing trouble with your Versa 2 watch.
I've noticed that the Customer Support team has been taking a bit longer to reply via e-mail than usual, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.
I'll be around if you have further questions.
 Best Answer