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Versa 3 - In order to sync must be turned off and restarted everyday

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‎02-18-2024 21:23 - edited ‎02-18-2024 22:13

‎02-18-2024 21:23 - edited ‎02-18-2024 22:13

Eversince the new app, I need to restart my versa 3 at least 5 times a week in order to sync with 

samsung 22+ - It is getting really annoying. Please fix the problem (turn on/off versa or bluetooth is not a solution in long term and it is really frustrating to this almost every day)

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2 REPLIES 2

‎02-19-2024 01:56

‎02-19-2024 01:56

Hi @Lea2016 - the new V4 Fitbit App released in September 2023 has a problem with losing connection and the only remedy is the one you found. You are not the only one with this annoying ongoing issue.

Author | ch, passion for improvement.

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‎02-19-2024 03:30

In response to Guy_

‎02-19-2024 03:30

As a paying premium customer I do not think this answer is enough. Seems to me that fitbit does not want to resolve this matter, if problem is the  new app, they should return the old one, which was better anyways. 

 

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