06-03-2025
21:21
- last edited on
06-05-2025
14:13
by
AndreaFitbit
06-03-2025
21:21
- last edited on
06-05-2025
14:13
by
AndreaFitbit
Clarification: requirements for refund via Payoneer.
After healthy scepticism around this whole issue and FB advising point blank that Payoneer was the only acceptable platform for the $50 refund, I reluctantly opened an account on 4 April 2025.
Now, I keep getting emails wanting about Payoneer.
Please tell me we don't have to go to all the trouble and risk of providing photo ID and further personal information just to receive this refund??
Surely having provided my bank account details is sufficient, or are they counting on the reluctance of the eligible claimants to provide further unnecessary ID in order to avoid paying?
Moderator Edit: Clarified subject.
06-05-2025 14:22
06-05-2025 14:22
Welcome to the Fitbit Community, @Annie3664. Thank you for sharing your question regarding your Versa 3 refund.
I appreciate your feedback and comments regarding this process but the best way to get help with this is to chat with us online or give us a call.
Click here to get connected.