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Versa 3 Stress Management score stopped updating

16 hours ago

16 hours ago

Once again, stress management score has stopped updating on my Fitbit app (iPhone 13 is up to date as is my Fitbit). Stopped working on Wed July 16. It’ll probably come back by the time someone responds to this. It’s been up and down for months…comes back as stealthily as it stops working. 
Why this happens, I don’t know. But if this feature cannot be fixed, then remove it from the menu, Fitbit. Don’t offer it if a user cannot depend on using it consistently. Some people’s well-being may depend on the data and metrics this score provides. 
Thank you!

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8 hours ago

8 hours ago

Hi @ZumbaFuego and warm welcome to the Fitbit Community! 

I appreciate your message and feedback regarding this issue about the Stress Management Score.
This is not the experience wanted for our customers, and I understand your feelings about this situation. 

I wanted to inform you that our team is aware of this, and looking into it closely.

Updates will be provided as soon as they are available.

Visit our Discussions board where you can share your experiences, meet people and create new topics.Si ma réponse vous a plu, merci de me féliciter. Si votre question a trouvé une réponse, acceptez la solution.If you liked my answer, give me a Kudo. If your question was answered, accept the solution.FR-EN-SPA.

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