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Versa 3 TCX file not having <Creator><Name> while syncing with Strava

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‎03-25-2022 20:28 - last edited on ‎12-18-2022 20:17 by Fitbit Moderator

‎03-25-2022 20:28 - last edited on ‎12-18-2022 20:17 by Fitbit Moderator

While syncing with Strava, Versa 3 is not sending the name of the band. This is a bug. Please fix so that Starva can know which device recorded the exercise. 

The TCX file is not having the value for <Creator><Name> .

If i manually add this field to the TCX file and upload it to Strava, the band name appears. This should happen automatically while syncing with Strava. 

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‎03-26-2022 11:54

‎03-26-2022 11:54

Bug reported in mid-2020:

 

https://community.fitbit.com/t5/Third-Party-Integrations/Strava-not-recognizing-Fitbit-device/m-p/43...

 

It's been almost 2 years so probably you just need to accept the current behaviour.

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