Versa 3 band broke

[LuvMyVersa3]

I have a Fitbit Versa 3 and like last week, part of the band broke, and part of the band was stuck in my Versa. Luckily I was able to get the part of the band off, but the band was still broken I can’t superglue this. I want to find a cheap band that will actually work, I tried to buy some but the didn’t work. 😞

Moderator edit: subject for clarity 

[LiliyaFitbit]

It’s good to see you in the community, @LuvMyVersa3.

Thanks for the details shared in your post. I understand how you are feeling about this situation and appreciate your efforts to resolve it. I recommend getting in touch with our Support team so they can evaluate the issue and help you with this matter. Click here to get connected with them via chat or phone.

See you around.

[abdul2961 · Accepted solution]

There's some generic ones on Amazon that a few bucks no harm in trying one of those.just to be clear the latch mechanism is it still working?

[LuvMyVersa3]

No, sorry, if you take off your Fitbit Versa 3 band and you look at the part where the band connects to the Fitbit that top part broke off. And thanks for your advice I got a new band and it is coming today! Hopefully these work!

[LiliyaFitbit]

It’s good to see you in the community, @abdul2961. Thank you for your reply, @LuvMyVersa3. 

@abdul2961 I appreciate your participation in the Forums and your suggestion. 

@LuvMyVersa3 I appreciate the update and hope you continue enjoying the Fitbit experience. 

In case you have some spare time, check our Health & Wellness board where you can make friends and find great tips to achieve your fitness goals. 

Keep on visiting the forums!

[Enelson4335]

How did you get the broken piece out of the fitbit versa 3

[Ashleym27]

How did you get the broken piece stuck in the versa out? I can't get that piece out!! 

[s_jane]

How you managed to pull the remaining piece off? ;( Am stuck with issue for 3 days already 😄

[Enelson4335]

Fortimt son got it out. I believe he used a small flat head screwdriver but
not sure

[kzelez]

This does not work. If the band comes off the attachment piece, one cannot pull off that piece in order to replace the band. I followed the instructions, but even tweezers won't pull it out. 

I love fitbit, but your bands have always been awful. Now you have a different system of attachment, and if the band can't be replaced. I am NOT buying a new watch to fix a band, that's crazy.

[kzelez]

This does not work. If the band comes off the attachment piece, one cannot pull off that piece in order to replace the band. I followed the instructions, but even tweezers won't pull it out. 

I love fitbit, but your bands have always been awful. Now you have a different system of attachment, and if the band can't be replaced. I am NOT buying a new watch to fix a band, that's crazy.