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Versa 3 bands won't stay on

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‎08-04-2023 13:40 - last edited on ‎08-05-2023 07:51 by Fitbit Moderator

‎08-04-2023 13:40 - last edited on ‎08-05-2023 07:51 by Fitbit Moderator

Help!!!!!  I really want to wear my watch but I can't as the strap keeps pinging off I have tried different straps but still no luck...

Its frustrating as I am worried I am going to lose it please help 

Moderator Edit: Clarified subject

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‎08-05-2023 07:50

‎08-05-2023 07:50

Hi there, @Fitchy80. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 3 bands.  I understand how you must be feeling. 

To properly attach a band, press it into the end of the watch until you hear a click and it snaps into place. The band with the loops and peg attaches to the top of the watch. For step-by-step instructions, review the user manual for Versa 3 pag.15-16.

Maria | Community Moderator, Fitbit


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‎08-05-2023 15:17

In response to MarreFitbit

‎08-05-2023 15:17

Hi I do do this but it just falls straight back out i can't even put it on as it breaks before I get chance to wear it.... Any other advice? 

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