02-23-2025
07:39
- last edited on
02-24-2025
06:52
by
MarreFitbit
02-23-2025
07:39
- last edited on
02-24-2025
06:52
by
MarreFitbit
The update has reduced battery life dramatically on my Versa 3. I used to be able to go 4 or 5 or days without charging. Now, it has to be charged every day. And, my step count jumps up by thousands of steps for no reason. If Google thinks this is going to force me to buy another Fitbit tracker/watch, they're kidding themselves. If they don't fix it, I'm jumping ship.
Moderator Edit: Clarified subject
02-23-2025
07:47
- last edited on
02-23-2025
08:45
by
MarioSFitbit
02-23-2025
07:47
- last edited on
02-23-2025
08:45
by
MarioSFitbit
Hi @Dorlor - see the general unreliable step counting bug which is unrelated to the firmware update
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@Dorlor- for the battery issue firmware, there also seems to be problems reported in the forums, possibly not tested sufficiently.
Author | ch, passion for improvement.
02-24-2025 06:55
02-24-2025 06:55
Hi there, @Dorlor. It's nice to see you around the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that the battery of your Versa 3 is not lasting as expected and that the step count is also not accurate. I understand your concern, I will do my best to help you with this!
I've seen you contacted our Support Team after posting here and they've already assisted you. If the steps that our team has provided did not work, please feel free to contact them back for further assistance. Since you already have a ticket open with them it'd be easier to continue the follow up on this matter with them directly.
Thanks in advance
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