06-06-2022
06:19
- last edited on
12-18-2022
17:58
by
MatthewFitbit
06-06-2022
06:19
- last edited on
12-18-2022
17:58
by
MatthewFitbit
I've had my Versa 3 for 2wks now and I charge it to 100% and only lasts 2 days and needs charging again I have turned off the motion display to button only and still drains.
Glyn20.
Moderator Edit: Clarified subject
06-06-2022 06:52 - edited 09-06-2024 10:50
06-06-2022 06:52 - edited 09-06-2024 10:50
Hi there, @Glyn20. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3. I understand where your concern is coming from.
Are you using Snore Detection? If so, please note that the Snore Detection feature does impact your device’s battery, so we recommend charging your device to at least 40% before going to bed. For more information, see How can I use my Fitbit device to detect snoring and noise levels while I sleep?
However, I'd like to share with you that the battery life will depend on how frequent certain features are used in general. Because you're using an Always-On Display clock face, I'd recommend changing the clock face to another one made by Fitbit and monitor your it's behavior in the next day. Additionally, try turning off this setting by opening the Settings app on your watch > Display > Always-on display.
Hope this helps.
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06-10-2022 01:15
06-10-2022 01:15
No I'm afraid I have tried everything you mentioned last night I charged the watch to 100% already this morning its on 50% so by the end of today it will need charging again not happy at all one of the features was battery lasts for 6 days I'm lucky make 2 days and that's with most things disabled losing confidence with fitbit my ionic lasted a few days but had to send it back again probs with battery overheating so purchased the versa 3 as its replacement and its rubbish battery problems again.
Glyn.
06-10-2022 08:01 - edited 11-16-2023 03:25
06-10-2022 08:01 - edited 11-16-2023 03:25
@Glyn20 I appreciate you had followed the tips and recommendations provided above.
At this moment, I’ve reached the limits of what I can do for you here on the public community forums. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.
We hope your issue is solved soon.
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06-10-2022 14:27
06-10-2022 14:27
I get 1.5 days now was 4 days on a charge. A lot of stuff has been added to Versa3 and it's draining my battery.
06-10-2022
23:40
- last edited on
09-06-2024
10:49
by
MarreFitbit
06-10-2022
23:40
- last edited on
09-06-2024
10:49
by
MarreFitbit
Hi @poysenivy - you are correct, stuff has been added and it does drain the battery, for instance, snore detection and SpO2 can use as much as 4 days of the 6 days alone.
You probably have all features on, so by eliminating ones you don't really need you can extend the battery time between charges, see
How to resolve the Major issues causing short battery life
Author | ch, passion for improvement.
06-22-2022 13:58
06-22-2022 13:58
06-22-2022
21:01
- last edited on
09-06-2024
10:50
by
MarreFitbit
06-22-2022
21:01
- last edited on
09-06-2024
10:50
by
MarreFitbit
Hi @Glyn20 - just to be sure did you remove SpO2 tracker app and snore detection and try Shutdown from the watch Settings menu. Wait at least 10 seconds before placing on the charger to restart it and charge it.
If the battery is still is not lasting take it back to where you bought it for replacement with a new one if found faulty.
To check, in the Fitbit App, click profile photo, Help & support, Contact Customer support. They may talk you through a factory reset.
Author | ch, passion for improvement.
06-23-2022 03:33
06-23-2022 03:33
I'm regretting coming back to Fitbit because of this watch.