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Versa 3 battery drains in less than a day

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‎05-16-2022 09:03 - last edited on ‎12-18-2022 19:55 by

‎05-16-2022 09:03 - last edited on ‎12-18-2022 19:55 by

PlzZ PLZZZ PLZZZZ Help as such service from such a premium brand is unacceptable.

my versa 3 battery on DND mode is draining in 12hours max and this is really pissing me off.


REQUEST URGENT ATTENTION FROM FITBIT

 

Moderator Edit: Clarified subject

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‎05-16-2022 09:19

‎05-16-2022 09:19

Hi @jVivek  we're the community forums and not customer support. Have you read this article on what to do? click to go there

Stepping in the U.S.A. since September 2013. Android 14

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‎05-17-2022 06:26 - edited ‎11-11-2023 09:47

In response to Odyssey13

‎05-17-2022 06:26 - edited ‎11-11-2023 09:47

Hi there, @jVivek. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3. I understand where your concern is coming from. 

Are you using Snore Detection? If so, please note that the Snore Detection feature does impact your device’s battery, so we recommend charging your device to at least 40% before going to bed. For more information, see How can I use my Fitbit device to detect snoring and noise levels while I sleep? 

However, I'd like to share with you that the battery life will depend on how frequent certain features are used in general. Because you're using an Always-On Display clock face, I'd recommend changing the clock face to another one made by Fitbit and monitor your it's behavior in the next day. Additionally, try turning off this setting by opening the Settings app on your watch > Display > Always-on display. Also, please check the help article provided by @Odyssey13 for tips and recommendations to preserve your Versa 3's battery life. 

Hope this helps. 

Maria | Community Moderator, Fitbit


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‎05-17-2022 08:59

In response to MarreFitbit

‎05-17-2022 08:59

Hello Marre

 

hope you and your dear ones are keeping safe.

however coming back to the discussion, I am not using any of the feature and not wearing the watch to bed. Also to mention again I am keeping the watch on DND mode and not wearing it at all but then also it is draining in 11-13 hours!!!!

Also unread somewhere on Forums that same issue is at Charge 5 where GPS is not getting disconnected on the devices, is this the same issue with Versa 3 as well ???

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