Versa 3 battery drains in less than a day

[Maemarie]

Two days ago out of nowhere my versa needs charged it twice a day just to make it a full 24 hours. I have not changed the settings on my watch since I set it up in October of last year. I don't recall seeing an update but it's the only thing that makes sense. Anyone else having this issue? The watch was performing perfectly prior to the past 2 days. 

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Maemarie. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3. I understand where your concern is coming from. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

[Maemarie]

Updating after my conversation with Fitbit so others can see in case they experience a similar issue. 

I am told there is an update occuring on my watch in the background. After two days it was at 47% completion and was expected to take another 3 days to complete. I do not recall a notification on this update but will reach out to Fitbit again if the issue continues beyond the 3 day window I was given. 

[Guy_]

HI @Maemarie - yes, apparently there is a new firmware update coming, but the update is unlikely to resolve your sudden issue.

There is currently a bug in the latest Fitbit App which may have a bearing or be the cause unless your watch got wet recently?

Also you may notice more heavy battery use on your phone while the firmware version is being transferred and the transfer process may have a bearing on the watch performance too, so the process may be a factor.

See what happens when you get the notice of a new firmware but don't load it immediately because it may make matters worse. Wait for the fix to the Fitbit App first.