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Versa 3 battery drains when it's shut down

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When my Versa 3 is on, it can hold a charge for up to six days. But when I turn it off, it is completely discharged in less than two days!!!

Does anyone have an idea?

Moderator Edit: Clarified subject

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Hi there, @Saman65. It's nice to see you around the Fitbit Community Forums. Thanks for bringing this situation to my attention. 

To better assist you, may I know if this is the first time you notice this behavior? Have you tried shutting down your Versa 3 a couple of times to see if the battery drains every time it's turned off?

Meanwhile, I'd recommend restarting your Versa 3 by following these steps. Also, please take a look at this help article Why isn't my Fitbit device's battery charging?

Maria | Community Moderator, Fitbit


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I have been using my Versa 3 for 16 months and It has been like this as long as I remember.

But it is now OK! I turned it off five days ago and today I checked its charge which was 95%. So it discharged 5% in give days.

Do you think if there had been a glitch or a short circuit by water?

Anyway it seems that the problem is fixed at the moment

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@Saman65 I'm glad to hear your Versa 3 seems to be ok now.

Regarding your question, we are not sure what might have caused this, but we would expect this to be one glitch and I would ask you to keep an eye on your watch, and in the case this happens again, please let me know and I will be glad to further investigate.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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