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My Versa 3 is only 4 months old and the battery, which lasted 6 or 7 days, now has to be recharged daily. I haven't changed how it is used in any way or changed any of the app settings.
they are sending me a new watch. They first said I didn't have the latest firmware i.e. xxx66, they she put me on hold and said they would replace it. I've had the watch since xmas and never held a charge more than 2 days. I'd recommend calling after you try all their battery saving suggestions and try to get the firmware update from the appstore. Good luck. I've been a customer for years and that may have made a difference in their positive response to replace it.
Going through the same issues. Two new Versa 3’s since August 12th and I am NOT using it to respond to text messages or calls. I’m calling Fitbit today to return it for a refund. Very disappointed.
the offer they sent was a replacement or 50% off a different device. i took the replacement but based on what KGM said, maybe I should have moved away from the Versa 3 altogether. I hope the one they are shipping is better but now I am worried.
I did a chat with Fitbit support about my new Versa 3 battery issues — only getting less than 2 days on a charge. They sent me an article and said they would monitor for a few more days. Then, within about 48 hours my same new Versa 3 started losing Bluetooth connection after just a few hours. Have rebooted 3 times and now off again. We are traveling in Europe and this is my only watch! And as of now I can’t get to the support line on Fitbit.com. Frustrating, so any suggestions welcome!
I contacted Fitbit app by chat and they recommended turning off snoring detection. My Fitbit is a month old and I was noticing same issues. Battery was done in 1.5 days. So far this has solved the problem. Only 5% less battery than this morning and I did my workout. The other recommendation they did was to turn off GPS feature except while exercising but I haven’t done this yet. Hope this is helpful!
