Versa 3 battery is draining quickly and won't track my sleep

[ljcampo]

My Versa 3 battery which used to last a week now needs to be charged twice a day.  In addition, over the past week it has stopped tracking my sleep. I never had issues with that before so I know I am wearing it in the right position etc. 

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @ljcampo. Welcome to the Community Forums. Thanks for the details provided in your post about the issues with your Versa 3. I understand where your concern is coming from. 

Are you using Snore Detection? If so, please note that the Snore Detection feature does impact your device’s battery, so we recommend charging your device to at least 40% before going to bed. For more information, see How can I use my Fitbit device to detect snoring and noise levels while I sleep? 

However, I'd like to share with you that the battery life will depend on how frequent certain features are used in general. Because you're using an Always-On Display clock face, I'd recommend changing the clock face to another one made by Fitbit and monitor your it's behavior in the next day. Additionally, try turning off this setting by opening the Settings app on your watch > Display > Always-on display.

As for the sleep stages, I recommend considering the following in order to get sleep stages:

• If you slept in a position that prevented your device from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your device higher on your wrist (about 2-3 finger widths above your wrist bone). The band should feel secure but not too tight.
• If you used the Begin Sleep Now option in the Fitbit app (instead of simply wearing your device to bed). For more information on automatic sleep tracking, see How do I track my sleep with my Fitbit device?
• If you slept for less than 3 hours.
• If your device’s battery is critically low.

For more information, see What should I know about Fitbit sleep stages?

Hope this helps.