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Versa 3 battery is draining quickly

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‎01-18-2022 07:43 - last edited on ‎12-18-2022 20:34 by Fitbit Moderator

‎01-18-2022 07:43 - last edited on ‎12-18-2022 20:34 by Fitbit Moderator

My versa 3 runs out of power very quickly and the side button on the left doesn't work anymore. I received it in November and it started to get these problems since 2 days ago, what can I do? 

 

Moderator Edit: Clarified subject

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‎01-18-2022 08:28 - edited ‎11-02-2023 03:31

‎01-18-2022 08:28 - edited ‎11-02-2023 03:31

Hi there, @MaryC0305. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3. I understand where your concern is coming from. 

I've seen you tried contacting our Support Team, but your chat got disconnected. In this case, please note the best way to get help for this problem is to chat with us online again or give us a call. Click here to get connected.

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


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