help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 3, calories burned inaccurate

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-18-2025 04:32

‎02-18-2025 04:32

I've just recently started using my Versa 3 again and even though it finally synced, the calories burned seem to be stuck. I wake up and find that I've burned over 600 calories in my sleep. At the moment, 1230pm, I'm at over 1,000 calories and all I've been doing is working from home at my computer.

Does anyone know how to rectify this please? 

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎02-18-2025 11:18

‎02-18-2025 11:18

Hi @Kazmos52 ! Warm welcome to the Community ! 
I appreciate your message, and I'm sorry to hear you are experiencing some troubles regarding the amount of calories burned. 

Your basal metabolic rate is based on the physical data you entered in to your Fitbit account (height, weight, sex, and age) and accounts for at least half the calories you burn in a day. Because your body burns calories even if you’re asleep or not moving, you see calories burned on your device when you wake up and will notice this number increase throughout the day.

Could you please verify the data registered in the Fitbit app, as explained in the following help article ? How do I change my birthdate, sex, height, or weight?

Visit our Discussions board where you can share your experiences, meet people and create new topics.Si ma réponse vous a plu, merci de me féliciter. Si votre question a trouvé une réponse, acceptez la solution.If you liked my answer, give me a Kudo. If your question was answered, accept the solution.FR-EN-SPA.

Best Answer
0 Votes

‎02-21-2025 01:18 - edited ‎02-23-2025 00:37

In response to MarioSFitbit

‎02-21-2025 01:18 - edited ‎02-23-2025 00:37

Post deleted

Best Answer
0 Votes

‎02-23-2025 00:36

In response to MarioSFitbit

‎02-23-2025 00:36

Thank you very much Mario for replying. I can confirm that all those details of mine in the app are correct. 

Looking at the data, I'm burning 70 calories an hour when I'm sleeping. If I look earlier in the month and in January when the watch was switched off and I wasn't using it, it still says I'm burning 70 calories every hour.

Best Wishes,

Karen

Best Answer