Versa 3 clock face becoming detached

[Kazr66]

Versa 3 face becoming detached and is not working 

[EstuardoFitbit]

Hello there @Kazr66. Welcome to the Fitbit Community. 

Thanks for taking the time to share your concerns with us about your Versa 3. 

I notice there is a ticket still open with our support team and it's already being reviewed by them. I'll suggest to hold a little until they reply to you. They will follow up as soon as possible to provide you with a suitable resolution. 

Have a good one. 

[Kazr66]

Not had a reply from Fitbit 

[MarkMM]

@Kazr66 Hi. Is it under warranty? Not much they can do if it's not working, other than replace it under warranty or offer a discount. I got some phone glue from Amazon and glued my Versa 2's face back on, but it was still working with the face loose.