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Versa 3 completely dead and gets hot while trying to reset on charger

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‎07-15-2022 09:27 - last edited on ‎12-18-2022 17:47 by Fitbit Moderator

‎07-15-2022 09:27 - last edited on ‎12-18-2022 17:47 by Fitbit Moderator

My Versa 3 was working this morning, then totally died.  It was fully charged. I tried to do a reset but it didn't work. So I put it on the charger to try the reset that way.  The watch got really hot.  I'm looking for some other possible remedies.

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‎07-15-2022 16:42

‎07-15-2022 16:42

I see 2 options, contact fitbit

The link is also found in the fitbit app under help, or under the drop down menu in the top right of this page. 

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