help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 3 - couldn't read spo2

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-20-2023 09:15 - last edited on ‎03-20-2023 14:54 by Fitbit Moderator

‎03-20-2023 09:15 - last edited on ‎03-20-2023 14:54 by Fitbit Moderator

So for 4 night/ day cycles ive worn versa 3 and it has said it "couldnt read spo2"...

 

Is there a diagnostic i can run to see if the sensor is still working?....orrr...suggestions?

 

 

Moderator edit:  updated subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎03-20-2023 14:53 - last edited on ‎03-17-2024 10:35 by Fitbit Moderator

‎03-20-2023 14:53 - last edited on ‎03-17-2024 10:35 by Fitbit Moderator

@bmz2023 , Welcome! It's good to see a new face around.

Thanks for sharing that your SpO2 wasn't displayed on your Versa 3. There are some factors that may affect this reading, such as not using the SpO2 Signature clock face, not syncing after waking up or getting less than 3 hours of sleep. If they don't apply to you, please give a try to the following steps:

  1. Open the Fitbit app and tap your profile picture > Versa 3> Clock Faces.
  2. Verify if the settings and permissions for the SpO2 Signature clock face are correct.
  3. Make sure the Fitbit app is updated.
  4. Restart your watch.
  5. Wear your watch slightly higher on your wrist to sleep and sync it with the Fitbit app once you're awake to check your details.

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

Best Answer
0 Votes