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Versa 3 dead - how to claim on warranty

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‎11-17-2023 22:10

‎11-17-2023 22:10

In australia, how can I contact Fitbit about a warranty claim - versa 3 completely dead and not responding to charging or powering on button. Purchased December 2022

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‎12-06-2023 07:29

‎12-06-2023 07:29

Hi there @HonsAus, welcome to the Fitbit Community. 

Thank you for taking the time to share your inquiries with us. Let me tell you that there are different ways to contact our Customer Service team. Since you want to start a process to get your warranty review, click here to get you redirected to our line of contacts.

By the way, since you mentioned that your Versa 3 is not charging I recommend trying the steps here:  Why isn't my Fitbit device's battery charging?

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