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Versa 3 didn't track my EOV

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‎12-06-2022 04:47 - last edited on ‎12-18-2022 16:58 by Fitbit Moderator

‎12-06-2022 04:47 - last edited on ‎12-18-2022 16:58 by Fitbit Moderator

this morning  oxygen variation showing as a flat green line.  

 

 

Moderator Edit: Clarified subject

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‎12-06-2022 09:50 - edited ‎03-24-2023 09:57

‎12-06-2022 09:50 - edited ‎03-24-2023 09:57

Hi there, @mellyw. Thanks for stopping by in the forums.

 

If you move frequently during sleep, the movement can interfere with the light that bounces back to the sensors on your device.

To receive EOV data, note the following:

 

  • Make sure your Fitbit device is snug and secure before you go to sleep. For more information, see How do I wear my Fitbit device?
  • Make sure your Fitbit device is charged.
  • You must sleep 3 or more hours.

 

For more information, see How do I track my estimated oxygen variation in the Fitbit app?

 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎12-06-2022 09:50 - edited ‎03-24-2023 09:57

‎12-06-2022 09:50 - edited ‎03-24-2023 09:57

Hi there, @mellyw. Thanks for stopping by in the forums.

 

If you move frequently during sleep, the movement can interfere with the light that bounces back to the sensors on your device.

To receive EOV data, note the following:

 

  • Make sure your Fitbit device is snug and secure before you go to sleep. For more information, see How do I wear my Fitbit device?
  • Make sure your Fitbit device is charged.
  • You must sleep 3 or more hours.

 

For more information, see How do I track my estimated oxygen variation in the Fitbit app?

 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎12-22-2022 04:32

‎12-22-2022 04:32

I understand what you were saying, but feel it did not address the issue.  Have had a Fitbit for over 6 years, starting off with the Flex and progressing to the Versa 3.  Whatever was the issue was seems to have resolved for now.

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‎03-23-2023 08:23

‎03-23-2023 08:23

I have had this watch for close to three years and know how to wear it! The last tuesday had part flat line yesterday and today were completely flat line, You have a problem there, also with the number of flights of stairs per day has NEVER been fixed since day one. I do not even take notice of it any more except when I see that one day I had 70 flights and I was only around our one floor house and did not go any where near hills or stairs. You were supposedly working on it then, maybe before Google bought it?

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