Versa 3 display is too dim

[Reefman50]

Then the slightest touch causes go black again whats with this versa3

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @Reefman50. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3. 

According to the description of your post, it seems like the Versa 3 is in sleep mode. When the sleep mode setting is on:

• Notifications, goal celebrations, and reminders to move are muted.
• The screen's brightness is set to dim.
• The Always-On Display clock face is turned off.
• The screen stays dark when you turn your wrist.
• The sleep mode icon illuminates in the quick settings.

To turn off Sleep Mode, please swipe right from the clock face on your watch to access the quick settings. For more information, see How do I navigate my Fitbit device?


If the above doesn't describe your issue, please restart your Versa 3 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face.