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Versa 3 exercises get paused when my clothes touch the screen

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‎12-28-2021 13:13 - last edited on ‎12-18-2022 20:43 by Fitbit Moderator

‎12-28-2021 13:13 - last edited on ‎12-18-2022 20:43 by Fitbit Moderator

Is it possible that every workout gets a screen lock opion? When i am do a workout everytime my excercise is paused are stopped. Because my clothes touching te screen

 

Moderator Edit: Clarified subject

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‎12-28-2021 14:31 - edited ‎04-20-2024 06:39

‎12-28-2021 14:31 - edited ‎04-20-2024 06:39

Hi there, @Schievink. Welcome to the Community Forums. Thanks for the details provided in your post about the inconvenience with your Versa 3. 

Please note that it cannot be only your clothes as you might unintentionally press the button on your watch when you bend your wrist. This may happen during activities such as a workout that require you to move your wrist a lot. That being said, please try wearing your watch higher on your wrist to avoid hitting the button. For tips on how to wear your watch, see How do I wear my Fitbit device?

Hope this helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎12-28-2021 14:31 - edited ‎04-20-2024 06:39

‎12-28-2021 14:31 - edited ‎04-20-2024 06:39

Hi there, @Schievink. Welcome to the Community Forums. Thanks for the details provided in your post about the inconvenience with your Versa 3. 

Please note that it cannot be only your clothes as you might unintentionally press the button on your watch when you bend your wrist. This may happen during activities such as a workout that require you to move your wrist a lot. That being said, please try wearing your watch higher on your wrist to avoid hitting the button. For tips on how to wear your watch, see How do I wear my Fitbit device?

Hope this helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎01-31-2022 01:25

In response to MarreFitbit

‎01-31-2022 01:25

Hi,

 

I have the same problème, probably the sweat on my clothes are detected while running.

 

The lock while swimming works quiet well, why isn't there a function to lock the Versa 3 in every sports ?

 

For example, when i go kitesurfing, my wetsuit always stops my tracking activity (i have to use "outdoor sports" for the the GPS to work) and my Versa 3 restarts many times during my sessions as the button detects a long touch.

 

This watch is just so bad for sport tracking the way it is now. Please Fitbit devs do something, it's not hard to expand the swimming lock to other sports...

 

Matthieu

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