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Versa 3 face popped off

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‎02-03-2023 06:36

‎02-03-2023 06:36

I purchased the Versa 3 for my daughter in the spring of 2022. Today she had it laying on the counter and suddenly, the face popped off. I have had many models of Fitbit and am very disappointed with this. What are the options??

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‎02-03-2023 07:36

‎02-03-2023 07:36

Hi @Dragoness19  ask support 

 

when there is someone available, chat is an option. Phone or Twitter works well, too.

https://myhelp.fitbit.com/s/support?language=en_US 

 

Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

Stepping in the U.S.A. since September 2013. Android 14

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