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Versa 3 first hot and now dead

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‎04-21-2022 20:01 - last edited on ‎12-18-2022 20:02 by Fitbit Moderator

‎04-21-2022 20:01 - last edited on ‎12-18-2022 20:02 by Fitbit Moderator

My Fitbit is in use since April 1st. Yesterday after charging it, it was really hot and did not work anymore. It is completely turned off and I cannot start it anymore. Help !

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‎04-22-2022 04:09

‎04-22-2022 04:09

Sounds like it is faulty. If you want advice from Fitbit just to be sure, then use their direct support link.

 

https://myhelp.fitbit.com/s/support 

 

If you bought it from a store, it might be quicker to return it there, especially as it sounds like you need a replacement.

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