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Versa 3 floating white hour glass

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‎08-10-2022 05:54 - last edited on ‎12-18-2022 17:34 by Fitbit Moderator

‎08-10-2022 05:54 - last edited on ‎12-18-2022 17:34 by Fitbit Moderator

How do I stop this?

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‎08-10-2022 07:27

‎08-10-2022 07:27

Hello @MeiMei51 

 

Are you certain it’s an hour glass symbol? I’m wondering if your seeing this image instead which is a white phone with a slash across it: 

 

A9B7812F-4F91-44EB-89EB-28BD749F6065.jpeg

 

If this is indeed the image you are seeing look here to help get your Versa 3 syncing again: https://help.fitbit.com/articles/en_US/Help_article/1866.htm

 

😉 I hope this was what you were looking for and provided you with an answer/ please let me know 

 

 

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