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Versa 3 for my 10 year old son

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‎12-11-2023 18:46 - last edited on ‎12-12-2023 08:12 by Fitbit Moderator

‎12-11-2023 18:46 - last edited on ‎12-12-2023 08:12 by Fitbit Moderator

I have purchased a Versa 3 for my 10yo son - am I able to add his tracker to my account or will I need to create an account for him? We would both be wearing our trackers at the same time.

 

Moderator edit: updated subject for clarity.

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‎12-11-2023 19:06

‎12-11-2023 19:06

Hi @lshakey a ten year old can't use any Fitbit other than one of the Ace series, due to the COPPA Law. You can only have one device per account/email address and never two of the same style, so that wouldn't work. You need a family account and to have the appropriate Ace device for your child. click to learn more.

Stepping in the U.S.A. since September 2013. Android 14

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1 REPLY 1

‎12-11-2023 19:06

‎12-11-2023 19:06

Hi @lshakey a ten year old can't use any Fitbit other than one of the Ace series, due to the COPPA Law. You can only have one device per account/email address and never two of the same style, so that wouldn't work. You need a family account and to have the appropriate Ace device for your child. click to learn more.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer