Versa 3 green lines black screen

[KateMBangkok]

Whist turning on phone notifications on my Versa 3, the screen went blank, developed 2 green lines, in the left hand corner, then went blank, again. It was virtually fully charged but I tried charging it, again, and followed restart instructions but have had no luck. This is the 3rd Fitbit I have had and the first to constantly have issues…

[NellyG]

Hi @KateMBangkok Try installing a different clock face in the app. If you continue to have problems your only option will be to contact Fitbit Support 

[KateMBangkok]

Thank you however, it has since disconnected from the app….have tried Fitbit support, for the past 6 hours, but get the same message (a shot of hikers on a mountain trail!) telling me the page is not available. I was such a fab of Fitbit but this is ridiculous:-(