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Versa 3 has developed lines on the screen

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-04-2023 15:01 - last edited on ‎06-05-2023 09:46 by Fitbit Moderator

‎06-04-2023 15:01 - last edited on ‎06-05-2023 09:46 by Fitbit Moderator

I need Help!! My versa 3 has two white lines going down the screen???

Moderator Edit: Clarified subject

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3 REPLIES 3

‎06-05-2023 03:32

‎06-05-2023 03:32

Mine has done this too and today 1/2 screen covered

 

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‎06-05-2023 05:09

In response to Bjcharles1066

‎06-05-2023 05:09

Thank you for you're reply. Do you know if it can be fixed or do i go buy a new one?

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‎06-05-2023 09:51 - edited ‎06-05-2023 09:51

In response to MELANIE9176

‎06-05-2023 09:51 - edited ‎06-05-2023 09:51

Hi there, @MELANIE9176. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about about the issue with your Versa 3. 

Please restart your Versa 3 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

@Bjcharles1066 Welcome on board! 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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