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Versa 3 heart rate inaccuracy

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‎03-08-2021 11:12 - last edited on ‎12-18-2022 20:47 by Fitbit Moderator

‎03-08-2021 11:12 - last edited on ‎12-18-2022 20:47 by Fitbit Moderator

I’ve noticed over the past couple of days that my Versa 3 seems to be having issues tracking my heart rate. When I’m exercising it’s saying my heart rate is in the 90’s and I’m dripping in sweat and breathless. Is there anything that anyone can recommend doing or a solution to this? Thanks 

 

Moderator Edit: Clarified subject

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47 REPLIES 47

‎09-28-2022 13:57

In response to MarreFitbit

‎09-28-2022 13:57

Still seems to be an issue on my Versa 3.  I can be in a workout and measure my heart rate manually and the Versa 3 is significantly under reporting my HR. Was there ever a resolution to this?

 

Thanks

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‎09-28-2022 16:55

In response to MarreFitbit

‎09-28-2022 16:55

That’s a weak response.  The difference in heart rate calculations is significant between your own devices.  I’ve already stopped using your device and moved on to another product, which seems to be significantly more accurate. 

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‎10-17-2022 12:03

In response to Willwalton

‎10-17-2022 12:03

I have the same issue, it's weird, I would go for a run, and the HR goes up above 150, but if I bike, it averages in the 70s or 80s which is obviously wrong.  I'm putting in significant effort when I bike and test myself manually, 2-3 beats a second, no where near 70 bpm.

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‎10-17-2022 12:12

In response to LukusMaximus

‎10-17-2022 12:12

I had a stress test done. Had my Versa 3 on while I did that. While the
doctor registered my heart rate in the 130 - 150 range, my FitBit never got
over 90. That's when I stopped using FitBit all together.
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‎10-17-2022 12:23

In response to Willwalton

‎10-17-2022 12:23

Guess I should not have tried to save money when trying to replace my broken Apple Watch 3. Too late for a refund, unfortunately.

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0 Votes

‎04-18-2023 19:30

‎04-18-2023 19:30

Yep! My Versa 3 is WILDLY inaccurate! Mostly 30 to 40bpm behind my actual heart rate. I've had the Versa 1, 2 and 3 and Versa 3 is by far my least favourite. I never had accuracy problems with the 1st 2. I regret not waiting for the Versa 4 to come out before upgrading my Versa 2. I'm pretty sure I'm within my 1st 12 months and wondering if it warrants returning under manufacturers warranty.

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‎04-19-2023 04:31

In response to Jen_hol

‎04-19-2023 04:31

I gave up on it. It was pretty obvious FitBit wasn't interested in fixing
the issue.
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‎04-19-2023 06:10

In response to Willwalton

‎04-19-2023 06:10

Same, and I'm very happy with my Garmin Vivoactive.
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