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Versa 3 in a constant reboot

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‎12-19-2024 08:08 - last edited on ‎12-19-2024 10:16 by Fitbit Moderator

‎12-19-2024 08:08 - last edited on ‎12-19-2024 10:16 by Fitbit Moderator

After being stuck for 3 weeks in a loop rebooting, I found the post below which worked;

  • Press and hold all 3 buttons until Fitbit logo flashes (this may take up to 3 minutes)
  • After Fitbit logo disappears, release the bottom right button
  • Wait until you feel strong vibration and release the other buttons.
  • You may need to attempt the reset a few times to find the optimal times. Trying holding the buttons longer, as long as it's needed for the vibration to appear.
  • If you're successful with factory reset, please remember to remove Versa from your Paired Devices list in your phone Bluetooth settings as you will have to set it up again (add as a replacement device). Factory reset will wipe your tracker of course. If this does not help, I am afraid you will have to reach out to Customer Support to guide you through the next steps."

Moderator edit: clarified subject.

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‎12-19-2024 10:13

‎12-19-2024 10:13

Hi @edavid3001. Welcome to the forums. 

Thank you for sharing this post regarding how to fix loop rebooting.

I'm sure that this information is going to help other users.

I'd like to invite you to visit our Health & Wellness board where you can share your experiences, meet people and create new topics.

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